Last Updated: November 2025
At House of Microgreens (a brand owned by Brivanta Farmzest Pvt Ltd), we aim to deliver high-quality microgreens and related products.
Our cancellation and refund terms are as follows:
Order Cancellation
- Orders once processed cannot be cancelled.
- Subscription renewals must be cancelled before the next billing date.
- DIY kits and non-perishable items can be cancelled only before dispatch.
Refund Eligibility
Refunds may be issued for:
- Wrong product delivered
- Damaged product received
- Spoiled microgreens on arrival
- Missing items in an order
Refund decisions are based on verification by our support team.
Non-Refundable Items
- Perishable microgreens after successful delivery
- Opened seed packets
- Used products
- Training sessions once access is provided
- Subscription orders after processing
Refund Process
- Share photos/video of the issue within 12 hours of delivery
- Email: hi@houseofmicrogreens.in
- Refunds are processed within 5–7 business days via original payment method or store credit.