Last Updated: November 2025

At House of Microgreens (a brand owned by Brivanta Farmzest Pvt Ltd), we aim to deliver high-quality microgreens and related products.
Our cancellation and refund terms are as follows:

Order Cancellation

  • Orders once processed cannot be cancelled.
  • Subscription renewals must be cancelled before the next billing date.
  • DIY kits and non-perishable items can be cancelled only before dispatch.

Refund Eligibility

Refunds may be issued for:

  • Wrong product delivered
  • Damaged product received
  • Spoiled microgreens on arrival
  • Missing items in an order

Refund decisions are based on verification by our support team.

Non-Refundable Items

  • Perishable microgreens after successful delivery
  • Opened seed packets
  • Used products
  • Training sessions once access is provided
  • Subscription orders after processing

Refund Process

  • Share photos/video of the issue within 12 hours of delivery
  • Email: hi@houseofmicrogreens.in
  • Refunds are processed within 5–7 business days via original payment method or store credit.